Terms and Conditions

1. GENERAL INFORMATION

These Terms and Conditions govern access to and use of the website:

www.mdmodelacademy.com

as well as the booking and purchase of services offered through the website.
The website and the related services are managed by:

MD Model Academy – Marina Dokic
Operational Headquarters of MD Model Academy: Via Ercole Oldofredi 41, 20124 Milan, Italy
Registered Office of the Data Controller: Corso Garibaldi 105, 20121 Milan, Italy

Italian Tax Code: DKCMRN94L65Z158W
Email: info@mdmodelacademy.com

In these Terms and Conditions, MD Model Academy may also be referred to as the “Academy”, “MD Model Academy”, the “provider” or the “professional”.
Any person who visits the website, completes a form, makes a booking or purchases a service shall be referred to as the “user”, “client”, “participant” or “consumer”, depending on the context.

2. ACCEPTANCE OF THE TERMS AND CONDITIONS

Accessing the website and using its content entails acknowledgement of these Terms and Conditions.
Booking or purchasing a service entails acceptance of the Terms and Conditions applicable at the time of the order.
Before completing a purchase, the client is invited to carefully read:

Where required by the purchasing system, the client must confirm acceptance by selecting the relevant checkbox.

3. SERVICES OFFERED

MD Model Academy offers services dedicated to training, guidance and professional development in the fashion and modelling industry.
The services may include, by way of example:

The availability, characteristics, duration, location, price and participation arrangements for each service are specified on the relevant page or in the relevant commercial communication.
The publication of a service on the website does not constitute a guarantee of permanent availability.

4. NATURE OF THE SERVICES

The services provided by MD Model Academy are educational, advisory and professional in nature.
Participation in courses, consultations, castings, open castings or scouting activities does not guarantee:

Results also depend on the participant’s personal characteristics, commitment, preparation, market requirements and the independent decisions of agencies, brands, photographers and other third parties.

5. INFORMATION ABOUT THE SERVICES

The descriptions available on the website are intended to illustrate the main characteristics of the services.
MD Model Academy undertakes to provide accurate and up-to-date information. However, material errors, inaccuracies or non-substantial differences may occur.
In the event of an obvious error concerning the price, availability or essential characteristics of a service, MD Model Academy shall promptly inform the client and, depending on the circumstances, propose:

6. BOOKING SERVICES

Bookings may be made through Wix Bookings, through the website forms or according to other methods indicated by MD Model Academy.
The client must provide complete, accurate and up-to-date information.
A booking shall be considered confirmed when the client receives a confirmation notice and, where applicable, when the payment has been successfully completed.
Merely completing a contact form, registration form, open casting form or information request does not necessarily constitute acceptance of an application, enrolment in a course or confirmation of a service.
MD Model Academy may contact the user to request additional information necessary to assess the request or organise the service.
Other technical identifiers necessary for the security and operation of the platform.
The presence, name and duration of Wix cookies may vary depending on the features used and technical updates to the platform.

7. PRICES

The prices of the services are indicated on the relevant booking pages or in communications sent to the client.
Unless otherwise stated, prices are expressed in euros.
Before completing the purchase, the client shall be shown the total price of the service and any applicable additional costs.
The client shall not be required to bear any additional costs that were not disclosed before completion of the purchase.
MD Model Academy may change the prices of its services at any time. Such changes shall not apply to bookings that have already been confirmed, unless otherwise agreed with the client.

8. PAYMENTS

Payments may be made using the methods available on the website, which may include:

Payments are processed through external providers and technical payment platforms.
MD Model Academy does not normally receive the full details of the payment cards used by the client.
The client warrants that they are authorised to use the selected payment method.
Where the payment is not authorised, is declined or is incomplete, the booking may not be confirmed.

9. ONLINE CONSULTATIONS

Online consultations are normally conducted through Zoom or another platform communicated to the client.
The client is responsible for ensuring the availability of:

The client must connect punctually using the link received.
Any delay attributable to the client shall not automatically result in an extension of the consultation.
Online consultations are not recorded unless specifically agreed in advance and subject to a separate privacy notice being provided to the data subjects concerned.

10. CANCELLATION OF BOOKINGS BY THE CLIENT

The client may cancel or amend a booking up to 12 hours before the scheduled time of the service, using the tools made available through Wix Bookings or by contacting MD Model Academy.
For cancellations communicated within this deadline, the client may receive a refund of the amount paid, less a 10% deduction intended to cover administrative costs and fees charged by the booking and payment systems.
The deduction shall not apply where the cancellation is attributable to MD Model Academy or where applicable law grants the consumer the right to a full refund.
Cancellations made less than 12 hours in advance and failure to attend the service may result in the loss of the amount paid, except in the event of:

Any rescheduling remains subject to the Academy’s availability.

11. DELAYS AND FAILURE TO ATTEND

The client must attend or connect at the time indicated in the booking.
If the client is late, MD Model Academy may provide the service during the remaining available time, without being required to extend it.
A significant delay may be treated as a failure to attend where it makes it impossible to properly provide the service.
Failure to attend without prior cancellation does not automatically entitle the client to a refund or replacement session.

12. CANCELLATION OR AMENDMENT BY MD MODEL ACADEMY

MD Model Academy may change the date, time, instructor, consultant, location or method of delivery of the service where necessary for organisational, technical or professional reasons or due to force majeure.
Non-substantial changes shall not entitle the client to terminate the contract.
Where the service is cancelled or substantially amended, the client may choose, where possible, between:

Where the cancellation is attributable to MD Model Academy, the 10% deduction shall not apply.

13. RIGHT OF WITHDRAWAL

Where the client is a consumer and enters into a distance contract through the website, they may exercise the right of withdrawal within 14 days from the conclusion of the contract, subject to the exceptions provided by law.
To exercise the right of withdrawal, the client must send an explicit statement to:
info@mdmodelacademy.com
indicating:

Where the client requests that performance of the service begin before the expiry of the 14-day period, MD Model Academy may require express consent to early performance.
Where the service has been partially performed before withdrawal, the client may be required to pay an amount proportionate to the part of the service already provided.
The right of withdrawal shall cease to apply once the service has been fully performed, provided that:

These conditions must be made available before the online contract is concluded.

14. RELATIONSHIP BETWEEN THE RIGHT OF WITHDRAWAL AND THE CANCELLATION POLICY

The statutory right of withdrawal and the booking cancellation policy are separate legal mechanisms.
The right of withdrawal applies in the cases and within the time limits established by the legislation governing distance contracts.
The cancellation policy allowing cancellation up to 12 hours in advance instead governs the contractual right to cancel or amend a specific booking.
In the event of any conflict, the mandatory rights granted to consumers under applicable law shall always prevail.

15. REFUNDS

Refunds shall be made using the same payment method used for the purchase, unless otherwise agreed or technically impossible.
The actual time required for the amount to be credited also depends on the payment service provider and the client’s bank.
MD Model Academy shall not be responsible for delays in the crediting of refunds that are directly attributable to Wix, PayPal, Apple Pay, payment networks or banking institutions.
Any fees or deductions shall be applied only within the limits disclosed before the purchase and permitted by law.

16. COURSES AND TRAINING PROGRAMMES

For courses consisting of multiple lessons, the timetable, duration and participation arrangements shall be communicated on the service page or before enrolment.
A participant’s absence from a lesson does not automatically entitle them to:

Any possibility of making up a missed lesson shall be assessed on the basis of the organisation of the course and the Academy’s availability.
MD Model Academy may replace instructors, collaborators or professionals while maintaining the objectives and overall quality of the programme.

17. OPEN CASTINGS, SCOUTING AND APPLICATIONS

Submitting an application through the website does not automatically result in:

MD Model Academy may assess applications according to the professional and organisational criteria applicable to the specific activity.
Failure to contact or select an applicant shall not constitute a breach of contract.
The user must submit truthful, up-to-date photographs, videos and information relating to themselves.
It is prohibited to submit materials belonging to third parties without authorisation.

18. PARTICIPANTS UNDER THE AGE OF 18

The participation of minors in courses, consultations, castings, photo shoots, training activities or other initiatives requires the authorisation of a parent or person exercising parental responsibility.
The parent or guardian must:

MD Model Academy may require the presence or availability of the parent or guardian during certain activities.
Any use of the minor’s image for promotional, editorial or professional purposes requires separate and specific authorisation.
Children deserve specific protection, and information addressed to them must be presented in clear and understandable language. In Italy, the age threshold for independently consenting to certain information society services based on consent is 14 years; this does not replace the civil law rules governing a minor’s capacity to enter into contracts.

19. USE OF PHOTOGRAPHS, VIDEOS AND MATERIALS

Photographs or videos may be taken during courses, castings, lessons or events only within the limits authorised by the participants.
The use of a participant’s image for promotional, advertising, social media, editorial or portfolio purposes shall be governed by a specific release form, where required.
Participation in a course or event does not automatically constitute general authorisation to publish the participant’s image.
Participants may not record, photograph or distribute lessons, materials, other participants, instructors or collaborators without prior authorisation.

20. EDUCATIONAL MATERIALS AND DIGITAL CONTENT

Materials provided by MD Model Academy, including documents, handouts, videos, photographs, presentations, exercises, methods and digital content, are intended exclusively for the participant’s personal use.
Without written authorisation, it is prohibited to:

Access to digital materials may be limited in time, as indicated in the description of the service.

21. INTELLECTUAL PROPERTY

The contents of the website, including texts, trademarks, logos, photographs, videos, graphic elements, layouts, educational materials and training content, belong to MD Model Academy or are used under authorisation.
Access to the website does not grant the user any ownership rights over the content.
The reproduction, distribution, modification, publication or commercial use of the content without prior written authorisation is prohibited.

22. PARTICIPANT CONDUCT

Users and participants must behave respectfully and appropriately and in a manner compatible with the proper conduct of the activities.
The following are not permitted:

MD Model Academy may terminate the participation of anyone engaging in serious or repeated misconduct, without prejudice to the mandatory rights of consumers.

23. HEALTH, SAFETY AND FITNESS TO PARTICIPATE

Participants must provide prior notice of any conditions or limitations relevant to the safe conduct of the activities, strictly to the extent necessary.
Participants are responsible for assessing their own physical fitness in relation to the proposed activities.
Training activities are not a substitute for medical, physiotherapy, psychological or other healthcare professional assessments.
MD Model Academy may amend or discontinue an activity where it considers that there are risks to the safety of the participant or other persons.

24. LIABILITY

MD Model Academy shall be responsible for the provision of its services within the limits established by law.
It shall not be liable for damage or disruption arising from:

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.

25. THIRD-PARTY SERVICES AND PLATFORMS

The website uses services provided by third parties, including Wix, Zoom, Google, PayPal and other technical providers.
The use of such services may also be subject to the terms and policies of the respective providers.
MD Model Academy does not control the continuous operation of external platforms and cannot guarantee that they will always be free from interruptions or errors.

26. WEBSITE AVAILABILITY

MD Model Academy endeavours to keep the website accessible and up to date but does not guarantee continuous or error-free operation.
The website may be temporarily suspended due to:

Temporary unavailability of the website shall not affect bookings that have already been confirmed, unless it makes performance of the service impossible.

27. PROTECTION OF PERSONAL DATA

Personal data are processed in accordance with the Privacy Policy published on the website and applicable data protection legislation.
Information concerning the use of cookies is contained in the Cookie Policy.
Users are invited to consult both policies before submitting data, completing forms or making purchases.

28. AMENDMENTS TO THE TERMS AND CONDITIONS

MD Model Academy may update these Terms and Conditions due to:

The updated version shall be published on the website together with the date of the latest update.
Bookings already concluded shall normally remain subject to the conditions accepted at the time of purchase, except for changes required by law or changes that are more favourable to the client.

29. SEVERABILITY

Where any provision of these Terms is found to be invalid, ineffective or unenforceable, the remaining provisions shall continue to have effect.
The invalid provision shall be interpreted or replaced in the manner most consistent with applicable law and its original purpose.

30. GOVERNING LAW

These Terms and Conditions are governed by Italian law.
Consumers residing in other European Union countries shall retain any mandatory protections provided by the law of their country of residence.

31. JURISDICTION

In disputes involving a consumer, the courts of the consumer’s place of residence or domicile shall have jurisdiction where required by applicable law.
For disputes involving professional clients or persons acting in the course of their business or professional activity, the Court of Milan shall have exclusive jurisdiction, unless otherwise agreed in writing.
These general terms must not create a significant imbalance in the parties’ rights and obligations to the detriment of the consumer; excessively burdensome provisions may be regarded as unfair contract terms.

32. DISPUTE RESOLUTION

In the event of a dispute, the client is invited to contact MD Model Academy in advance in order to seek an amicable solution.
Requests may be sent to:
info@mdmodelacademy.com
This is without prejudice to the consumer’s right to bring proceedings before the competent judicial authority or to use any alternative dispute resolution mechanisms provided by law.

33. CONTACT DETAILS

For enquiries concerning these Terms and Conditions, bookings, payments or the services offered, please contact:

MD Model Academy – Marina Dokic
Operational Headquarters of MD Model Academy: Via Ercole Oldofredi 41, 20124 Milan, Italy
Registered Office of the Data Controller: Corso Garibaldi 105, 20121 Milan, Italy

Italian Tax Code: DKCMRN94L65Z158W
Email: info@mdmodelacademy.com

Last updated: June 2026

Terms and Conditions

the description of the service;

the price;

the participation arrangements;

the payment conditions;

the cancellation policy;

the information concerning the right of withdrawal;

the Privacy Policy;

the Cookie Policy.

individual or group courses;

lessons and training programmes;

online consultations;

in-person consultations;

professional guidance services;

posing activities;

runway preparation;

posture and deportment training;

preparation for castings and selections;

open castings;

scouting;

services for agencies and industry professionals;

events, workshops and training meetings;

informational or educational materials.

obtaining a contract with an agency;

professional placement within the industry;

participation in fashion shows or advertising campaigns;

obtaining paid assignments;

successfully passing castings or selections;

achieving specific financial or professional results.

confirmation of the purchase under the correct conditions;

amendment of the booking;

an alternative service;

cancellation and the corresponding refund.

credit or debit card;

Wix Payments;

PayPal;

Apple Pay;

other payment methods displayed during checkout.

a suitable internet connection;

a functioning device;

a webcam and microphone, where required;

an appropriate environment in which to conduct the consultation;

any software or applications required to connect.

documented impediments;

force majeure;

a different agreement with MD Model Academy;

mandatory rights granted by law.

a new date;

an equivalent service;

credit to be used for another service;

a refund of the amount paid for the service not provided.

first name and surname;

the service purchased;

the date of purchase;

the booking reference;

their intention to withdraw from the contract.

performance began with the consumer’s express consent;

the consumer acknowledged that they would lose the right of withdrawal once the service had been fully performed.

a refund;

an individual make-up lesson;

replacement of the lesson;

a reduction in the total price.

admission to a casting;

acceptance by MD Model Academy;

placement with an agency;

an offer of a contract;

participation in professional work or projects.

provide accurate information;

authorise enrolment;

review the conditions of the service;

make or authorise payment;

sign any required release forms;

communicate any needs relevant to the minor’s safety.

copy the materials in full;

publish them online;

sell or transfer them to third parties;

distribute them;

modify them for commercial purposes;

use them to create competing courses;

remove trademarks or ownership notices.