Cookie Policy
Information on the use of cookies and similar tracking technologies used by this website.
1. GENERAL INFORMATION
This Cookie Policy describes the use of cookies and similar technologies on the following website:
The website is managed by:
MD Model Academy – Marina Dokic
MD Model Academy operational address: Via Ercole Oldofredi 41, 20124 Milan, Italy
Tax address of the Data Controller: Corso Garibaldi 105, 20121 Milan, Italy
Italian Tax Code: DKCMRN94L65Z158W
Email: info@mdmodelacademy.com
This notice should be read together with the website’s Privacy Policy, which contains further information on the processing of personal data and the rights of data subjects.
2. WHAT COOKIES ARE
Cookies are small text files that websites visited by users send to their devices, such as computers, smartphones or tablets.
Cookies are stored in the browser and may subsequently be read by the website that installed them or by third parties.
Cookies may be used, for example, to:
ensure the correct operation and security of the website;
store the preferences expressed by the user;
manage bookings, forms and payments;
analyse website usage for statistical purposes;
enable services and features provided by third parties.
The website may also use technologies similar to cookies, such as online identifiers, pixels, tags, local storage and tracking tools integrated into the platforms used.
3. FIRST-PARTY AND THIRD-PARTY COOKIES
First-party cookies are installed directly by the website www.mdmodelacademy.com.
Third-party cookies are installed or managed by entities other than MD Model Academy through services integrated into the website, such as Wix, Google Analytics, Usercentrics, Chatway and payment service providers.
Depending on the circumstances, third parties may act as independent data controllers or as service providers processing data on behalf of MD Model Academy.
4. SESSION COOKIES AND PERSISTENT COOKIES
Session cookies are automatically deleted when the user closes the browser.
Persistent cookies remain stored on the user’s device for a specified period or until they are manually deleted.
The actual duration of each cookie can be viewed in the “Manage Cookie Preferences” panel available on the website.
5. CATEGORIES OF COOKIES USED
5.1 Strictly necessary cookies
Strictly necessary cookies allow the website to operate technically, securely and correctly.
They may be used to:
protect the website against attacks, fraud and unauthorised access;
keep the browsing session active;
deliver content correctly;
manage consent and cookie preferences;
enable forms, bookings and essential features;
ensure the operation of the payment process.
These cookies are essential for providing the services requested by the user and do not require prior consent.
Users may block them through their browser settings, but some parts of the website may not function correctly.
5.2 Functional cookies
Functional cookies allow the website to provide additional and personalised features.
They may be used, for example, to:
remember the user’s settings and preferences;
enable communication and support services;
allow the use of the live chat;
improve the browsing experience.
Where these cookies are not strictly necessary, they are installed only after the user has given consent.
5.3 Analytics and statistical cookies
Analytics cookies make it possible to collect information about how the website is used.
The information collected may include:
number of visits and sessions;
pages viewed;
duration of browsing;
type of device and browser used;
approximate geographical area;
how the user reached the website;
interactions with pages, buttons, forms and content.
This information is used to understand how the website is used, identify technical issues and improve content, navigation and services.
Analytics cookies that are not strictly necessary are activated only after the user has given consent.
5.4 Marketing and profiling cookies
Marketing or profiling cookies are used to analyse users’ interests and browsing behaviour, measure advertising campaigns or display personalised promotional content.
At the time this Cookie Policy is published, the website does not use Google Ads or other advertising systems specifically configured to create commercial profiles of users.
Should advertising or remarketing services be activated in the future, such tools will be used only with the user’s prior consent, and this Cookie Policy will be updated accordingly.
6. WIX PLATFORM
The website is built and hosted using the Wix platform.
Wix may use cookies and similar technologies necessary for:
hosting and content delivery;
platform security;
fraud and cyberattack prevention;
session management;
website stability and technical operation;
forms and contact management;
Wix CMS;
Wix Bookings;
Wix Email Marketing;
Wix Payments and payment procedures;
technical performance analysis.
Technical cookies that may be used by the Wix platform include, by way of example:
XSRF-TOKEN;
svSession;
bSession;
SSR-caching;
TS followed by identification codes;
fedops.logger.sessionId;
server-session-bind;
client-session-bind;
wixSession;
other technical identifiers necessary for the security and operation of the platform.
The presence, name and duration of Wix cookies may vary depending on the features used and technical updates to the platform.
7. USERCENTRICS FOR WIX
The website uses Usercentrics for Wix to manage consent relating to cookies.
Usercentrics is used to:
display the cookie banner;
inform users about the categories of cookies used;
collect and record users’ choices;
block non-essential services before consent is given;
store the preferences expressed;
allow consent to be changed or withdrawn;
document consent where required by law.
Cookies necessary for the operation of the consent management platform are considered technical cookies and are installed without requiring prior consent.
8. GOOGLE ANALYTICS
Subject to the user’s consent, the website uses Google Analytics to collect statistical information about the use of its pages and services.
Google Analytics may collect information such as:
IP address and online identifiers;
browser and device type;
operating system;
pages visited;
session duration;
interactions carried out on the website;
approximate traffic source;
events connected with browsing.
The information is used to produce statistics, assess website performance and improve the content and services offered.
Google Analytics is activated only when the user accepts the relevant cookie category through the Usercentrics banner.
Google may also process data outside the European Economic Area, applying the safeguards required under personal data protection legislation.
9. GOOGLE TAG MANAGER AND GOOGLE TAG SERVICES
The website may use Google Tag Manager and Google Tag Services to technically manage the tags and measurement tools present on its pages.
Google Tag Manager is a tool used to manage tracking codes and is not independently used to create user profiles.
Tools managed through Google Tag Manager are activated according to the category assigned to them and the preferences expressed by the user through Usercentrics.
Any collection of data depends on the services actually loaded through the tag management system.
10. WIX BOOKINGS
The website uses Wix Bookings to allow users to view availability and book consultations or other services offered by MD Model Academy.
Wix Bookings may use cookies or technical identifiers to:
display availability;
manage the date and time of the booking;
maintain the user’s session;
manage confirmations, amendments or cancellations;
link the booking to the relevant payment;
ensure the security and correct operation of the service.
Cookies strictly necessary for the booking process may be installed without consent. Any non-essential analytics or functional cookies are activated according to the preferences expressed by the user.
11. PAYMENTS
The website allows users to make payments through Wix Payments and, where available, by credit or debit card, PayPal and Apple Pay.
During the payment process, Wix and the providers selected by the user may use cookies or similar technologies to:
authenticate the transaction;
prevent fraud and unauthorised use;
temporarily store session information;
verify the payment status;
apply security measures;
comply with legal and financial obligations.
MD Model Academy does not normally receive complete payment card details. Such information is managed directly by the payment service providers.
When users access PayPal, Apple Pay or other payment services, the processing of data may also be governed by the respective privacy and cookie policies.
12. CHATWAY LIVE CHAT
The website uses the Chatway Live Chat service to allow users to communicate with MD Model Academy.
The service may process:
message content;
date and time of the communication;
IP address;
browser and device type;
technical identifiers;
name, email address or other contact details voluntarily provided by the user.
The live chat is activated according to the category assigned to it in the Usercentrics panel and based on the preferences expressed by the user.
If the relevant cookie category is disabled, the live chat may not be available or may not function correctly.
13. LINKS TO SOCIAL NETWORKS AND EXTERNAL WEBSITES
The website may contain links to social media profiles, video platforms, agencies, partners or other external websites.
The mere presence of a link to an external page does not necessarily result in cookies being installed by the relevant service.
When users select a link and visit an external website, the entity operating that website may install its own cookies and process data in accordance with its own privacy notice.
MD Model Academy does not control cookies installed directly by external websites.
14. LEGAL BASIS
Strictly necessary cookies are used because they are required to provide the website and the services requested by users, while ensuring their security and correct operation.
Functional, analytics, statistical and any non-essential marketing cookies are used on the basis of the user’s consent.
Consent is optional and may be refused or withdrawn at any time without affecting access to the website’s essential content.
15. HOW CONSENT IS OBTAINED
When users first access the website, a banner is displayed allowing them to:
accept all cookies;
reject non-essential cookies;
select individual categories;
view further information about the services used.
Closing the banner, simply scrolling through the page or continuing to browse does not constitute consent to the use of non-essential cookies.
If no positive choice is made, only strictly necessary cookies remain active.
16. CHANGING OR WITHDRAWING CONSENT
Users may change or withdraw their previously given consent at any time by selecting the following link:
“Manage Cookie Preferences”
available in the footer or in another accessible area of the website.
The withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
After preferences have been changed, some cookies already stored on the device may need to be deleted directly through the browser settings.
17. MANAGING COOKIES THROUGH THE BROWSER
Users may configure their browser to:
view stored cookies;
receive a warning before cookies are installed;
block all or some cookies;
delete cookies already installed;
activate private browsing modes.
Disabling strictly necessary cookies may prevent forms, bookings, payments or other website features from operating correctly.
The methods for managing cookies vary depending on the browser and device used. Users may consult the privacy or cookie section in their browser settings.
18. COOKIE DURATION
The duration of cookies varies according to their purpose and the entity installing them.
Some cookies are deleted at the end of the session, while others may remain stored for longer periods.
The updated list of cookies, providers, purposes and retention periods is available in the “Manage Cookie Preferences” panel on the website.
Retention periods may be changed by providers following technical or regulatory updates.
19. TRANSFERS OF DATA OUTSIDE THE EUROPEAN ECONOMIC AREA
Some providers used by the website may process personal data in countries outside the European Economic Area.
Depending on the provider and the country concerned, any international transfers are carried out on the basis of:
European Commission adequacy decisions;
the EU-US Data Privacy Framework, where applicable;
Standard Contractual Clauses;
supplementary measures;
other safeguards provided for under Articles 44 and following of Regulation (EU) 2016/679.
20. USER RIGHTS
Where information collected through cookies or similar technologies constitutes personal data, users may exercise the rights provided for under Articles 15–22 of Regulation (EU) 2016/679.
In particular, users may request:
access to their personal data;
rectification of inaccurate data;
erasure of data;
restriction of processing;
objection to processing;
data portability, where applicable;
withdrawal of consent;
information about recipients and international transfers.
Requests may be sent to:
21. COMPLAINT TO THE SUPERVISORY AUTHORITY
Users have the right to lodge a complaint with the Italian Data Protection Authority or with the competent supervisory authority of the European country in which they live, work or believe that an infringement has occurred.
22. CHANGES TO THIS COOKIE POLICY
MD Model Academy may amend or update this Cookie Policy in the event of:
regulatory changes;
updates to the services used;
the introduction or removal of tracking tools;
technical or organisational changes to the website;
instructions from the competent authorities.
The updated version will be published on this page together with the date of the latest update.
23. CONTACT DETAILS
For information about this Cookie Policy, the use of cookies or the processing of personal data, please contact:
MD Model Academy – Marina Dokic
Email: info@mdmodelacademy.com
Last updated: June 2026